Building Inclusion with Quality Assurance

The Process

Eduflow generously offered to host the 3-week course utilizing the Eduflow LMS. As I had taken previous courses within the Eduflow Academy, I was already familiar with the front-end of the Eduflow LMS. I quickly got to work learning the back-end as a course administrator.

My passion for this course stemmed from my obsession with quality and data and my dedication to inclusive learning environments. I knew that I wanted to focus on not only the benefits of implementing a QA system for consistency but also the opportunities to systematically embed inclusion, diversity, and accessibility into their learning products. I approached this by first focusing on the return on investment (ROI) for organizations to ensure a higher chance of buy-in.

In building the course, I logically split it up into 3 focuses for each week. In week 1, the main goal was to learn how to gain support for an inclusive quality assurance initiative. Week 2 focused on integrating inclusion and accessibility into existing QA processes and continuing to gain support for the inclusive quality assurance initiative by identifying potential obstacles and devising strategies to overcome them. In the final week, learners select measurement criteria relevant to their organization, review several types of training rubrics, and build their custom QA rubric.

As Eduflow is an intuitive, drag-and-drop LMS, creating lessons was very straightforward. I created images and additional downloadable student materials within Canva and Microsoft Office. I used Mentimeter as a space for students to collaborate and share knowledge. Weekly sessions were held and recorded in Zoom.